Privacy Policy

1. Introduction

Welcome to Kivella ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using Kivella, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use the Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Data: Dietary preferences, household size, allergies, and nutritional goals.
• Pantry & Kitchen Data: Ingredients you add, expiry dates, quantities, and categories.
• Meal Plans & Recipes: Recipes you save, import, or create, and your meal planning data.
• Shopping Lists: Items you add to your shopping lists and purchase history.
• Feedback & Support: Any messages or feedback you send to us.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: Features used, time spent, interactions, and navigation patterns.
• Camera & Photos: When you use our barcode scanner, food recognition, or receipt scanning features, we process images locally and via our AI services.
• Location Data: Approximate location to provide localized shopping services and store recommendations.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate personalized meal plans and recipe suggestions using AI
• Track your pantry inventory and send expiry alerts
• Process barcode scans, receipt scans, and food photo recognition
• Import recipes from URLs and social media platforms
• Generate smart shopping lists and connect you to local delivery services
• Calculate and display nutritional information and calorie tracking
• Enable family sharing and household collaboration features
• Send you notifications about expiring items, meal reminders, and updates
• Analyze usage patterns to improve our AI and user experience

4. AI & Data Processing

Kivella uses artificial intelligence to power features such as recipe generation, food identification, receipt extraction, and nutritional analysis. When you use these features:

• Images captured for food recognition and barcode scanning are processed by our AI services and are not stored permanently unless you explicitly save results.
• Recipe import data is processed to extract ingredients, steps, and nutritional information.
• Your pantry data and dietary preferences may be used as inputs when preparing recommendations for your account.
• We do not sell your food data or dietary information to third parties for advertising purposes.

5. Data Sharing & Third Parties

We may share your information with:

• Service Providers: Cloud hosting, analytics, AI processing, and payment processing partners who assist in operating our Service.
• Shopping Partners: When you use the integrated shopping feature, we share your shopping list with your selected delivery service. This is initiated by you and only upon your explicit action.
• Family Members: If you use household sharing, your meal plans and shopping lists are shared with members you invite.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.

6. Data Security

We use safeguards including encrypted connections, access controls and secure authentication. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time through the app settings or by contacting us. Upon deletion, we will remove your data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify or update inaccurate data
• Delete your personal data
• Restrict or object to processing of your data
• Data portability (export your data)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Children's Privacy

Kivella is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the app and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: